Troubleshooting & FAQ
Why is my map position not updating?
Tyrian Lens reads coordinates via the game client's Mumble Link memory buffer. This requires Guild Wars 2 to be running and for your character to be fully loaded into a map. Ensure you aren't running Tyrian Lens as Administrator while the game is run as a normal user (or vice versa), as mismatched privilege levels block link mapping.
Is Tyrian Lens safe to use? Will I get banned?
Yes, it is entirely safe and complies with ArenaNet's third-party tools policy. Tyrian Lens does not send keystrokes, automate player actions, or inject code into the game executable. It is an information viewer that uses only official read-only APIs.
Will Tyrian Lens work on both EU and US servers?
Yes, Tyrian Lens will fetch the information needed based on your API key. It will automatically know what server you are playing on.
How will Tyrian Lens communicate with Discord if I have 'Discord Rich Presense' tuned on?
Tyrian Lens communicates with Discord entirely on your local machine to send game status details (such as your current map, character profession, and play status) directly to the Discord desktop client running on your computer. No network requests are made to Discord's external servers by Tyrian Lens itself; your local Discord application handles the display and updates to your profile. Mumble Link coordinates and API keys remain completely private and are never shared.
What API information is shared with third party applications?
Nothing! All API related information is stored on your own device. Nothing is shared outside of the application. The application uses the API key to retrieve information from the official ArenaNet servers. You are free to delete the API keys at any time.
You really need to add this to the app!
Leave your amazing idea in the feature-requests channel on Discord or through the Bug Report module in the app.
I found a bug or missing item. What do I do?
Report any bugs or missing items in the bug-reports channel on Discord or through the Bug Report module in the app.
I love what you did! How can I show my appreciation?
You can donate an item or some gold to show your support. My character on the EU server is: Yoast.8572.